CORRECTION: Calling In Service from RGH
There was a typo in News You Can Use. When returning from RGH, call in service at 590 & 490 (not 390). Thank you.
A Message From The Chief
As we begin 2015, I find myself reflecting on this past year and looking eagerly towards the New Year. This year we responded to just over 5900 calls for service and each of those patients was treated with kindness and high quality medical care. I know this because I see it happening and we receive hundreds of unsolicited thank you letters every year from our patients. The success of our organization is a direct result of your dedication to Henrietta Ambulance and the communities that we... read more
Congratulations, James!
James Gorski is now a cleared BLS/EMT here at HVA. Great job, James!
Calling in-service from RGH & Unity
When returning to service from RGH and Unity, please call on the air as in-service once you reach the following locations: RGH – at 590 & 490 Unity – at 390 & Scottsville Road In most cases, this will allow the closest available unit to respond — including a potentially staged rig from Brighton. As always, use your discretion and common sense if you feel you’re the closer unit depending on the location of the call. Thank you.
2015 Personnel Manual
The 2015 Personnel Manual has been approved by the Board of Directors, and has been updated on Google Drive. You must sign an acknowledgement stating that you have received this notice, and that you have access to the document on Google Drive. Acknowledgement forms can be retrieved from the Duty Officer. Forms must be signed by March 6. You can find the new Personnel Manual here: https://drive.google.com/open?id=0BzPkkl--kBjqX0lBR01WLTRXa09mNzE1bmR1MjZ5dzVCN05v&authuser=0 A summary of the... read more
Be Sure to Congratulate Brandon Statt....
Brandon Statt is now a cleared BLS EMT and Driver with us. Congrats!
Congratulate Zach Rowles
......on becoming a cleared BLS EMT and Driver!
Are you doing enough to keep your patient warm?
Imagine how cold your run of the mill elderly patient is in the comfort of their own home. Now, envision how chilly they feel wearing only their normal clothes (no coat, generally) when we take them outside on a stair chair or a gurney. Please remember to focus on patient warmth. If you only have two light blankets on your gurney this winter, there’s so much more you could be doing. Here are some tips to consider for patient warmth: Load up on blankets. Bring at least 3 into the home with... read more
Billing Update: MVC's
There are two very important changes to information and patient signatures required on motor vehicle accidents. These will be REQUIRED on every MVA patient, with exception to “Patient Refused All”. 1.) In order to obtain the proper insurance carrier for motor vehicle accidents, documenting the license plate of the vehicle the patient was in at the time of the accident is now required. 2.) Motor vehicle insurance requirements necessitate patient sign a NF-3 for insurance. These have been... read more
Congratulations, Brenden Hoff!
Brenden is now a cleared BLS medic & driver. Be sure to congratulate him when you see him.